Early changes
You have noticed changes in memory
You want a clear first step and reassurance about what to do next.
Private memory clinic
A private memory clinic, led by consultant memory specialists
If you or someone you know is worried about their memory, find out what is going on and what to do next.
Memory Screening from£259· at home or at a clinic
CQC-registeredIndependent healthcare regulator
Consultant-ledMemory specialists review your care
Support includedClear guidance before and after results
Where to start
Supporting you at every stage
A specialist-led service to help you understand what is going on, with clear advice and a plan you can use. We know an assessment is only part of it, so our dementia coordinator team is here for the wider support too.
Our services
Three services for memory and dementia care
Memory Screening and Diagnostic Assessment can be booked today. The Alzheimer's test is for people who already have a dementia diagnosis and is arranged with you by our team.
Each service ends with a diagnosis and a care plan. Where it helps, that plan can point you towards treatment options and wider support, but the services themselves do not include providing or delivering any treatment.
What happens when you book
Pick a service to see what to expect, one clear step at a time.
You complete the questionnaire in your own time. After that, most people have their appointment and video consultation and receive their written report within a few weeks. That is typically 2 to 3 weeks for a screening and 3 to 4 weeks for a full assessment, and we will confirm your own timings when you book.
Choose an appointment at our London clinic, or a home visit. We arrange it within a few working days.
1
A plain-English questionnaire about the changes you have noticed, filled in online whenever suits you. We can talk you through it on the phone, and family can help.
2
A cognitive test on a tablet, at a clinic or at home, with someone from our team alongside you. About 30 to 40 minutes, no technology of your own needed.
3A consultant memory specialist looks at your questionnaire and test results together, then writes a clear letter of findings and recommendations, sharable with your GP.
4If your results suggest a closer look, our dementia coordinator talks it through with you, with practical advice and the options for what to do next.
Check if this is for me?
A few short questions to point you to the right service
Answer a few short questions and we will suggest the best starting point. It is guidance, not a diagnosis, and your answers are not stored. If you would rather just talk to someone, call us on 08000 112 113.
Why Medefer
Four things that help when you are worried about memory
The care and detail you would expect from a CQC-registered provider, without the jargon.
Consultant memory specialists
The same consultant team reviews your results and talks them through with you. Not just a digital report, but a real conversation with a specialist who understands what your results mean and what to do next. Led by Dr Jonathan Kennedy, Medefer’s Neurology Lead.
A clear plan, not just a test score
You get a written care plan you can act on: what we found, what it means, and what to do next. It is yours to keep, and to share with your GP if you ask.
Dementia coordinator support
We know this can be a worrying time. Time with our dementia coordinator team is included as standard with every Diagnostic Assessment and Alzheimer's test, and offered with Memory Screening if results show anything to look at more closely.
NHS-experienced, working privately
Medefer is a CQC-registered provider. We deliver NHS services to NHS partner trusts, and we run this private memory and dementia service alongside that NHS work. The service you book here is private, arranged when and where you need it, and may be covered by insurance depending on your policy.
Supported by Eisai
This initiative was supported by a grant from Eisai Ltd. Eisai had no influence or involvement other than the financial support.
CQC Good
CQC registeredIndependent healthcare regulator
ISO 27001Information security
ISO 9001Quality management
ISO 14001Environmental management
Cyber Essentials PlusCyber assurance
GMC Designated BodyRecognised by NHS England
Independently certified and accredited
CQC registeredIndependent healthcare regulatorISO 27001Information securityISO 9001Quality managementISO 14001Environmental managementCyber Essentials PlusCyber assuranceGMC Designated BodyRecognised by NHS EnglandHelp and advice
Articles to help you take the next step
Five short reads, written for patients and family. No jargon, no rush.
Get started
Talk to us, or send an enquiry
Tell us a little about your situation, and we will help you decide where to start, with clear advice from people who do this every day.
Speak to our team about which service is right.
Most services can begin within days.
Private insurance may cover part of the cost, depending
Questions people ask
Things you might want to know
If your question is not here, call us on
Memory Screening is a quick check of your memory and thinking, with a written letter from a specialist at the end. Most results are reassuring.
Diagnostic Assessment is a full work-up to formally check for dementia: blood tests for other causes of memory issues, an MRI brain scan, the cognitive test, and a consultant video consultation.
The Alzheimer’s test is a single blood test that specifically looks for signs of Alzheimer’s disease. It is for people who want to know whether Alzheimer’s disease is the underlying cause of memory changes. A consultant explains the result.
Not online. The test is for people who already have a dementia diagnosis, so we speak to you first to confirm that and check it answers your question. The diagnosis can have come from the NHS or anywhere else.
Medefer is a CQC-registered provider, not the NHS. We deliver NHS services to NHS partner trusts, and we run this private memory and dementia service alongside that NHS work. The service you book on this page is private, so we can offer it when and where you need it. You pay for it yourself, though depending on your policy private insurance may cover part of the cost. If you would prefer an NHS route, your GP can refer you to your local NHS memory service, and you are welcome to use this service alongside NHS care while you wait.
Yes. You can use this service while you wait for an NHS memory clinic appointment. We can share findings with your GP if you ask, so any onward NHS care is informed by what we have done together.
You have a video call with a consultant memory specialist who explains what the result means and what your options are. You get a written care plan you can keep and share with your GP. Our dementia coordinator team is available to talk through wider concerns, support services, and specialist services in your area where relevant.
You do not need any tech skills. Someone from our team is with you the whole time and guides you through the cognitive test step by step. They show you how to hold the digital pencil and tap on the screen, and stay alongside you until the test is done.
Our clinics are in London and Manchester to start with. Home visits are available across the UK, so if that suits you better, just choose it when you book. We confirm your appointment with you within one working day.
Medefer is recognised by a number of private medical insurers. Cover depends on your policy and usually requires authorisation from your insurer before booking. Please check with your insurer first. Our team can provide information to support this.
Ready to start, or want to talk first?
Speak to our team about which service is right for you. We can talk you through what is included and help you decide.
Quick choose · 3 questions
Not sure which service is right?
Tell us a little and we will help you find the right service, or call us. Most people start with Memory Screening.
Check if this is for me? →